Privacy Policy Statement.
The Queens Borough Public Library is committed to protecting the privacy of our staff, donors, customers, and other contacts. The Library’s privacy policy is clear: The Library will collect no personal information about you when you visit our website or register for a program or a library card unless you choose to provide that information to us. Any information you choose to provide will only be used to provide or improve library services.
This confidentiality extends to information sought or received, and materials consulted, borrowed, acquired, and includes database search records, circulation records, interlibrary loan records, and other personally identifiable uses of library materials, facilities, or services.
The Library secures library account information by placing it on the secure portion of the Library’s website. That is why customers have to enter a unique Username and Password each time they want to access their account information.
E-mails and Web Forms
Personally identifying information that you provide by e-mails or web forms will be used only for such purposes as are described at the point of collection (for example on a web form), such as to send information or provide library services to you, update your membership record, or to respond to your questions or comments.
If you provide contact information, the Library may contact you to clarify your comment or question, or to learn about your level of customer satisfaction with library services.
Any credit card information you provide for fines and fees or services is secure and used only for that intended purpose.
Information Collected and Stored Automatically
During your visit as you browse through the website, read pages, or download information, certain information will be automatically gathered and stored about your visit but not about you. This information does not identify you personally. The Library automatically collects and stores only the following information about the visit: